Frequently Asked Questions

Everything you need to know about your DrCurvy experience.

How long does shipping take?

Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund or exchange.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

How can I track my order?

After your order ships, you will receive a confirmation email with a tracking link. You can also log into your account on our website to view your order history and status.

Are your products ethically sourced?

Yes, we pride ourselves on maintaining high standards for product quality and ethical manufacturing. We partner only with suppliers who adhere to fair labor practices.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of purchase if you need to make changes or cancel.